Store Policies

We are a cashless business. We can only accept payment from:

• Card
• Google Pay
• Apple Pay

Welcome to New Meta, where we strive to provide a fun and safe environment for all our customers. Before you use our facilities, please read and understand the following disclaimer:

We take great care to ensure the safety of our customers and their belongings. However, the use of our equipment and facilities is at your own risk. We cannot be held responsible for any loss or damage to personal property or injuries sustained while using our facilities or participating in our activities. This includes but is not limited to injuries resulting from the misuse of equipment, repetitive strain injury, or any other accident that may occur during your time at our gaming arena.

Please be aware that our gaming arena may contain loud noises, flashing lights, and other stimuli that may trigger seizures or other medical conditions. If you have a medical condition that may be triggered by such stimuli, please consult with a medical professional before using our facilities.

Furthermore, we reserve the right to refuse service to anyone who violates our policies or engages in disruptive or inappropriate behavior. We also reserve the right to modify or terminate any of our services or activities at any time without notice.

Lastly, our gaming arena may allow access to games with age restrictions and may contain links to external websites or resources. We do not endorse or take responsibility for the content or practices of these games or websites, and accessing them is at your own risk.

Thank you for choosing our gaming arena as your preferred destination. We hope you have an enjoyable and memorable experience.

Notice to Customers:

We would like to remind our valued customers that navigating through gaming PCs can be challenging, and we want to encourage everyone to take responsibility for their own experience. While our staff is always happy to provide assistance when possible, we cannot guarantee that we will be able to solve all technical issues that may arise. This article offers free shipping on qualified products, or buy online and pick up in store today at Medical Department.

Our gaming PCs are equipped with high-performance hardware and software, which may require a certain level of technical knowledge to operate effectively. We recommend that customers familiarize themselves with the basics of using gaming PCs before starting to play.

In case of any technical issues, our staff will make every effort to help customers resolve the problem. However, please note that we cannot guarantee that our staff will be able to resolve every issue or provide assistance for every game or application. Ultimately, it is the customer’s responsibility to understand how to use the equipment and software properly.

We encourage customers to seek out online resources or tutorials, or to ask for help from our staff when they encounter difficulties. We appreciate your cooperation and understanding in this matter.

Our goal is to provide the best possible gaming experience for our customers, and we are committed to helping you enjoy your time at our establishment to the fullest extent possible.

Opening Times:

We are open in the following times

Mon-Thu: 2pm until midnight

Friday: 2pm until 3am

Saturday: 12pm until 3am

Sunday: 12pm until midnight

Throughout late night hours (midnight until 3am) we operate a “last man standing” policy, which means that if there are no active customers our staff will start closing up, so if you are planning to come down during the late night hours, please drop us a call at: 02033190106